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Kall8

Help & FAQ

Answers before you sign up. After onboarding, your portal includes a full help center with guides, AI assistance, and support ticketing.

Voice AI
Inbound receptionist + outbound campaigns
Pay as you go
Wallet top-up, per-minute usage
Email verify
Soft verification — portal access while you confirm
Frequently asked questions

A phone number (DID) is what customers call, and what your outbound calls show as caller ID.

  1. Open Phone Numbers from the sidebar (also in the setup wizard).
  2. Get a number one of two ways:
    • Buy instantly — where self-serve is enabled, search an area code and buy; it links to your chosen voice agent right away.
    • Request one — enter a preferred area code and an admin provisions it (usually 1–2 business days; you get an email when it lands).
  3. The page shows each number and the voice agent it rings, so you always know where callers go.
  4. Inbound calls route to that agent; campaigns and automations reuse the number for caller ID where supported.

Don't want to wait? Use the web call test to talk to your agent in the browser now. Already have a number elsewhere? Contact support to port/register it.

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